


Important Information
Why Should I Book a Consultation Before Purchasing Custom Wig or Revamp Services?
A consultation is an essential step in ensuring that your custom wig or revamp is tailored perfectly to your needs. It allows us to understand your vision, take precise measurements, and assess the condition of your current wig if you’re seeking a revamp. This personalised approach ensures exceptional results, helping you make confident, informed decisions about your service or purchase.
How to Prepare Your Hair for a Provide Your Own Hair
To achieve the best results for your custom wig, please follow these preparation steps before sending in your hair.
1. Hair & Lace Must Be Clean
- If you're providing used bundles, closure, or frontal, they must be freshly washed and completely free of product buildup, oils, or glue residue.
- If you’re providing new bundles and lace, they should also be washed before sending, as this ensures the best results.
2. Washing Option Available (New Hair Only)
We can wash new bundles, closure, and frontal for you at an additional charge.
Washing new hair is highly recommended as it helps remove any factory coatings, chemicals, or residues that may be present. This ensures the hair is in its most natural state, making it easier to work with and providing the best results for your custom wig.
3. Hair Quality Matters
- We only accept 100% human hair—no synthetic blends.
- Hair must be in good condition—free from excessive shedding, tangling, or damage.
- If the lace has been previously used, ensure it's not overly thinned, ripped, or balding, as this can affect the final result.
- If the hair quality does not meet our standards upon arrival, we will contact you to discuss the next steps.
4. Secure Packaging
- Ensure all hair is fully dry before packing.
- Place bundles and lace in a sealed bag to keep them clean and tangle-free during transit.
If you're unsure whether your hair is suitable, book a consultation before sending it in!
Book Your Consultation
Wig sizing guide
Wig Sizing Guide:
To find your perfect wig size, use the chart below and follow these simple steps:
Equipment Needed:
- Soft tape measure
- Mirror
- Pen and paper
How to Measure:
- Circumference: Measure around the fullest part of your head (from forehead to nape).
- Front to Nape: Measure from your hairline to the nape of your neck.
- Ear to Ear: Measure across the top of your head from ear to ear.
Size Chart:
- Small: 21–21.5 inches
- Medium: 22–22.5 inches
- Large: 23–23.5 inches
Once measured, refer to the chart to select your size.
Please ensure your measurement is correct before purchasing.
Need help?
Contact us:
Email-Ebahaircollection@gmail.com or book a consultation
Custom Wig Recommendations
Bundle Recommendations for Your Custom Wig
To create a full and natural look for your custom wig, we recommend the following number of bundles based on your desired hair length:
- 14–16 inches: 3 bundles
- 18–22 inches: 3-4 bundles
- 24–26 inches: 3–4 bundles
- 28 inches and above: 4+ bundles
All wigs in our collection are glueless, offering a comfortable and secure fit without the need for adhesive. These recommendations pair perfectly with lace closures or lace frontals to ensure a flawless and seamless finish.
Buyer's Guide
Use this guide to help you decide what support you need:
- Ready-to-Wear Wigs: Shop directly—no consultation required.
- First-Time Buyers: Book a consultation for expert advice.
- Custom Wig Service: A consultation is essential for tailored creations.
We’re here to assist every step of the way!
Contact:
Email- ebahaircollection@outlook.com
FAQ'S
1. How do I know which custom wig is right for me?
The best way to find your perfect custom wig is by booking a consultation. This allows us to get to know your style, needs, and vision. Together, we’ll create something that not only looks incredible but feels uniquely you.
2. What’s the process for creating a custom wig?
It all starts with a consultation. We’ll discuss your preferences and take exact measurements to ensure the perfect fit. From there, we’ll source premium-quality hair and carefully create a wig that matches your desired style, colour, and texture. Every step is designed to deliver a wig that feels like it was made just for you – because it is!
3. Can I choose the length, colour, and style of my custom wig?
Absolutely! Whether you’re after a sleek bob, waist-length waves, or a vibrant pop of colour, your custom wig will be tailored to suit your exact preferences. The possibilities are endless, and the choice is always yours.
4. Are your wigs glueless?
Yes! All our wigs are 100% glueless, designed for ease and comfort. You can enjoy a secure, natural fit without the hassle of adhesives or glue. Just adjust, style, and you’re ready to shine!
5. How long does it take to create a custom wig?
We dedicate time to getting every detail just right. On average, the process takes 2–4 weeks. This ensures your wig is crafted to perfection, with regular updates along the way to keep you excited about the journey.
6. What’s the difference between a custom wig and a ready-to-wear wig?
A custom wig is tailored to your exact measurements and specifications, offering a fully personalised experience. Ready-to-wear wigs, like those in our Crown Elegance collection, are pre-designed and perfect for those who need a stunning look without the wait. Both options deliver quality and beauty – it just depends on your needs!
Wig Care Tip
Wig Care Tip: Keep Your Wig Looking Flawless
To maintain the longevity and natural appearance of your wig, follow these simple care tips:
- Wash with Care: Use sulphate-free, gentle shampoo and conditioner to cleanse your wig. Avoid heavy products that can weigh down the hair.
- Detangle Gently: Always detangle your wig with a wide-tooth comb or wig brush, starting from the ends and working your way up to prevent shedding.
- Protect While Sleeping: Store your wig on a stand or mannequin head to keep its shape. Use a silk or satin scarf if you plan to wear it while sleeping.
- Limit Heat Styling: While our wigs are made with durable raw hair, excessive heat styling can reduce their lifespan. Always use a heat protectant when styling.
- Regular Maintenance: For glueless wigs, adjust and reapply as needed to ensure a snug fit and avoid unnecessary strain on the lace.
Proper care ensures your wig stays soft, shiny, and flawless for longer. If you need additional guidance, feel free to reach out—we’re here to help!
Return,Exchange & Refund Policy
Shipping Policy
bundles , closure and frontals- are made to order Please allow 7-10 working days for virgin hair and 7-20 days for raw hair ( excluding weekends) after making payments.
Custom wigs order-please allow 7 to 10 days for virgin hair and 7-20days for a RAW hair. Once your hair have arrived, we will begin your custom order,An additional 7-10 working days is needed for your custom wig to be completed.
Ready to ship wigs-we aim to ship these out 1 to 2 working days once payment is cleared.
Accessories-we aim to ship. These 1 to 2 working days once payment is cleared.
Courses-once your deposit is paid and cleared, you will receive a form to fill out to a arrange time and date which will be allocated to you.
Orders will process 3 to 5 working days after payment is clear (using PayPal or any third-party payment) or 2 to 3 working days after bank payment.
All UK orders will be sent via Royal mail first class signed for delivery,
international shipping will be sent via DHL, FedEx or parcel force signed for delivery
if there is any delays with your order, due to strike or any unforeseen reason which is beyond EBA hair collection control, please be patient and we will try our best to help you resolve any issues.
you will receive an email with a tracking number.
Please note all deliveries requires a signature
All postage charge is your responsibility.
After shipment A tracking number is sent to your email address.
EBA hair collection will not be liable for any lost or stolen package.